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Job Title:  Customer Services Officer      Expired Position
Provided Salary:   Negotiable Work Type:   Full-time
Education:   Associate Degree/Higher Diploma Work Place:   Hongkong China
Number Of Vacancies:   3 Work Experience:   2 years
Updated Date:   2016-01-06 Job Type:  
Customer service

Position Requirement:

Major Responsibilities:
- To handle customer enquiries in a timely and tactful manner.
- To deliver quality customer service and handle customer feedback or complaints.
- To coordinate with other departments to resolve issues and escalations.
- To handle policy conservation activities.

- Diploma holder or above, preferably with FLMI, IIQE Paper 1, 3 & 5 qualifications.
- Minimum 2-3 years relevant working experience, preferably in Tele-marketing and Bancassurance channels.
- Initiative and flexibility to adapt to changes.
- Independent and able to work under pressure.
- Proficient in MS Office.
- Excellent customer service skills and strong communication skills with written and oral proficiency in both English and Chinese (Mandarin) required.
- Candidate with insurance operations experience will also be considered.


Interested parties, please apply the job via Job852.com!

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